At Digital Planet, we want you to be fully satisfied with our hosting services. If for any reason you are not satisfied with our services, we offer a refund within 30 days of your initial purchase.
To request a refund, please contact our customer support team at [email protected]. We will review your refund request and respond to you within 2 business days.
Refund Eligibility :
To be eligible for a refund, you must meet the following criteria:
- You have purchased our hosting services within the past 30 days
- You have not violated our Terms of Service or Acceptable Use Policy
- You have not received any promotional or discounted pricing on your purchase
Refund Process :
Once we have verified your eligibility for a refund, we will process your request within 5 business days. The refund will be issued to the original payment method used for the purchase.
Please note that it may take 5-7 business days for the refund to appear on your account, depending on your bank or credit card company.
Cancellation :
If you wish to cancel your hosting services but are not eligible for a refund, you may do so at any time by contacting our customer support team. Your hosting services will be terminated at the end of your current billing cycle.
Changes to this Policy :
We may update this Refund Policy from time to time. Any changes will be posted on our website and will become effective immediately upon posting.
Contact Us :
If you have any questions or concerns about our Refund Policy, please contact us at [email protected]